FAQ
My order was stop-out. Why?
Your order will be stop-out when the margin level (Equity/Used
Margin) of your trading account goes below 30%. This will
trigger a stop-out, and your positions will start closing,
starting from the most unprofitable.
My pending order was deleted. Why?
Your pending order will be deleted from the system if the free
margin is not enough to cover the margin required for opening
the specific order.
What is the spread
The spread is the difference between the bid and offer.
Where do you get your prices from?
Intelligent quantum clients have the ability to execute trades
directly from real time streaming quotes, provided by
Match-Prime the largest liquidity providers in the Forex market.
Quotes are updated in real time.
What leverage is applied to my account?
Leverage available for Intelligent quantum trading accounts is
up to 1:1000 depending on the account type. For further details
please go to our Account Types page on our website.
What are the minimum trading volumes?
The minimum trading volumes will depend on the account opened.
However, the minimum trade size we accept is 1 micro lot (0.01
lots). Minimum volume for US Oil, UK Oil and Indices is 1
standard lot.
What are the additional fees?
There are no additional Fees.
I am getting “Requotes”. What does this mean?
The requote statement usually pops up to inform traders that the
execution price has changed and allows traders to decide whether
they wish to accept the new price. The advertised price affected
by high market volatility can change in a split second, and we
need to offer you the latest market price. In such an event, you
can either accept the new requoting or reject the new price and
cancel the execution of the transaction. Another possible reason
for getting requotes could be a bad internet connection, which
can delay the transmission of orders; in this situation, you
will see old prices instead of current market prices.
When does the market open?
A true 24-hour market, Forex trading begins each day in Sydney,
and moves around the globe as the business day begins in each
financial center, first to Tokyo, then London, and New York.
Unlike any other financial market, investors can respond to
currency fluctuations caused by economic, social and political
events at the time they occur - day or night. The market is open
24/5.
WHAT IS FOREX / FOREX TRADING?
Forex, FX, and Foreign exchange trading refer to the trading of
foreign currency from one country’s currency to another in the
Forex market.